Last updated: 26-06-2025

1. Who We Are

BuilderWing Limited is a UK registered company (company number 16349312), with registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, share and protect your personal data when you use our website or services.

3. Data We Collect
  • Personal data: Name, email, phone number, address.
  • Profile data: Job posts, reviews, messages.
  • Payment data: Transaction history (via secure payment partners).
  • Usage data: IP address, device info, browsing behaviour.
  • Cookies: See our Cookies Policy for details.
4. Data We Collect

We use your data to:

  • Provide and improve our services.
  • Connect homeowners with tradespeople.
  • Process payments.
  • Send service updates, notifications & customer support.
  • Meet legal and security obligations.
5. Who We Share It With
  • - Trusted service providers (payment processors, email/SMS platforms).
  • Law enforcement, if legally required.
  • We never sell your data to third parties.
6. Your Rights

Under UK GDPR you can:

  • Access your data.
  • Correct or update it.
  • Request deletion.
  • Object to certain uses.
  • Withdraw consent (for marketing).

    • To exercise these rights, email: info@builderwing.com

7. How We Protect It

We use secure servers, encryption, access controls and regular security checks.

8. How Long We Keep It

We only keep data as long as necessary for the purposes described or to meet legal requirements.

9. Changes

We may update this policy. We'll notify you of major changes.

10. Contact

For privacy questions, contact: info@builderwing.com